Upon arrival at the party all guests are required to be signed in at the registration desk by a parent/legal guardian.

In order to ensure safety, one parent of the birthday child may be present on the floor to take photographs. This parent must stay with the party coordinators at all times. Parents of other participants are not allowed on the floor. (Exception: If any participant is under three years of age, a parent must stay with the child at all times. The parent’s role is to assist the child in participating in the party). Parents and non-participants are not allowed on the equipment.

Please arrive 10 minutes before the start of your party. The coaches will set up the room for you and help carry in your party supplies. If you are bringing food or having it delivered, please set up the food in the party room while the children are on the floor (during the first part of the party). You will have approximately 30 minutes to enjoy in the party room, depending on your party package. If you would like more or less time in the party room, please let your party coordinators know, and they will be happy to accommodate you.

A balloon for each party participant is provided. If you would like to purchase additional balloons, you may order them for $0.50 each. Please let us know your color preferences when we call to confirm your party.

ASI will call the Monday before the party to confirm.

Cancellation Policy:
A two week notice for cancellations is required in order to receive a full refund or date exchange.