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GYMNASTICS
ENROLLMENTS, TRIAL CLASSES, AND DROPS
BILLING
GENERAL QUESTIONS
NINJA PROGRAM
Gymnastics
- My child and I are new to gymnastics, what level do I join?
- How do I know what level my child is?
- What is a level placement?
- What happens after my child’s level placement?
- How do I know when my child is ready to promote to the next level?
- What does my child wear to class?
- Do I have to participate in the Tiny Tots class with my child?
- If my child misses a class can I schedule a makeup class?
- How early do I need to enroll to hold a class?
- Do you have open enrollment?
- When do you offer gymnastics classes?
- Where is ASI Ninja offered?
- Can my child attend more than one class a week?
- I think my child is ready to move up, what do I do?
- I have a question about Gymnastics After School.
- I have a question about Camp.
- I have a question about Girls Team.
- I have a question about Boys Team.
- What age does my child have to be to attend Parent’s Night Out or Open Gym?
Enrollment, Trial Classes, and Drops
- How do I enroll?
- How do I become a member?
- How do I sign up?
- If my child attended ASI Gymnastics in the past, do I need to create a new account?
- Can my child participate in a trial class before we make our decision to enroll?
- How do I enroll my child in a free trial class?
- What should I expect on the day of my child’s free trial class?
- If I need to drop a class, can you hold my spot until next month?
- What is your drop policy?
- How do I drop my kids from class?
Billing/Financial
- Does ASI charge an Enrollment fee?
- When is tuition due?
- Does ASI ever charge late fees?
- What happens if I fail to pay tuition?
- When will tuition be drafted out of my account?
- If I enroll in the middle of the month, will my tuition be prorated?
- If I enroll more than one child, do I get a discount?
- I see you are closed for Memorial Day. Will my tuition be prorated?
- I will miss a gymnastics class, will ASI refund that class?
- If my child is on Team ASI and we miss a class because the gym is closed to host a gymnastics meet, will we receive a free makeup class?
- If the gym is closed to host a gymnastics meet, will we receive a free Make-up class?
- What is protocol for a returned leotard?
Ninja
How to Choose The Right Gymnastics Class for Your Child
My child and I are new to gymnastics, what level do I join?
We offer:
Tiny Tots Level (18-36 months)
Kidz Gym Level 1 (3-4 years)
Kidz Gym Level 2 (3-4 years)
Boys/Girls Gymnastics Bronze (5 years +)
Boys/Girls Gymnastics Silver (5 years +)
Boys/Girls Gymnastics Gold (5 years +)
Boys/Girls Gymnastics Advanced Gold (5 years +)
Power tumbling (5 years +)
Refer back to our Gymnastics page to read more.
How do I know what level my child is?
Almost all children will begin at level 1 for preschool classes or bronze for recreational class if they are new to gymnastics. However, our mission at ASI is to provide the best gymnastics to every child at their level. If your child has had previous gymnastics or tumbling experience you may schedule a free level placement.
What is a level placement?
Level placement is used for students who are new to ASI and who also have previous gymnastics experience. An evaluator will spend time with the child out in the gym to determine the child’s skill level and what class will be best suited for them. Level placements are free of charge and typically last 10 minutes.
What happens after my child’s level placement?
After the level placement, the evaluator will meet with you to discuss which class is best suited for your child. Then, one of our sales staff will help you enroll in a class time that works well with your schedule.
How do I know when my child is ready to promote to the next level?
When your coach feels that your child is ready to promote, the coach will notify an evaluator to do a Progress Check. The evaluator will do a Progress Check during your child’s regular class. The evaluator will give the coach feedback on your child’s progress and your child’s coach will tell you how your child is progressing. If your child is ready to promote to the next level, your coach will walk you to the front desk where a sales representative will help you find a new class. If your child needs more progress in their current level, the coach will have that information and be able to help your child.
What does my child wear to class?
Boys and Girls may wear a tucked-in t-shirt and shorts or casual pants. Girls may also wear a leotard if preferred. Hair should be pulled neatly and securely away from the face so that it stays up for the entire workout. Girls should not wear bows or other large hair ornaments that may cause discomfort during activity. All students should be barefoot while in class. No chewing gum or jewelry are allowed. Personal items should be left in a cubby. ASI Gymnastics will not be responsible for any items that may be lost or stolen. Be sure your child’s personal items are marked with their name.
Do I have to participate in the Tiny Tots class with my child?
Yes, the Tiny Tots class is a parent participation gymnastics class.
If my child misses a class, can I schedule a makeup class?
Make-up and extra classes are subject to availability, and you must be currently enrolled to schedule a make-up or an extra class.
How early do I need to enroll to hold a class?
You can enroll up to one week in advance. Payment will be due upon enrollment.
Do you have open enrollment?
Yes we do! You may enroll your child at any time throughout the year. You pay for class each month. We do not have sessions or semesters.
Is ASI Ninja co-ed?
ASI Ninja is offered to girls and boys who are 5+.
back
When do you offer gymnastics classes?
We design our class schedule around the needs and demands of our customers. We have morning and afternoon classes Monday through Friday, and Saturday morning classes. Please contact sales@nullasigymnastics.com for further questions or assistance scheduling multiple children.
Can my child attend more than one class a week?
Absolutely! Additional class prices vary by location.
I think my child is ready to move up, what do I do?
Speak to your child’s coach about your child’s progress. Coaches are available, for a brief time at the end of each class. If your child is almost ready to promote, they will have an evaluator do an in-class Progress Check. The evaluator will give feedback to your child’s coach and they will report back to you.
What age does my child have to be to attend Parents’ Night Out or Open Gym?
Your child must be 3 years or older, as well as potty trained to attend Parents’ Night Out or Open Gym. The maximum age to attend is 14 years old.
Enrollment, Trial Classes and Drops
How do I enroll?
We ask all parents to create a member account on our parent portal called myASI
- Once your account is created, search for the class you want your child to try using our ‘Find a Class’ tool. Everyone new to gymnastics usually starts in level 1 or Bronze, depending on the program. However, if you need assistance determining the proper class for your child, please contact sales@nullasigymnastics.com or your ASI location. We will be happy to schedule a free placement evaluation for any child with prior gymnastics or tumbling experience.
- Once you have selected the class, click “Submit Request”. You will receive a confirmation email once your class request has been approved. If we see an issue with your request, you will be contacted immediately and we will assist you in finding the appropriate class.
How do I become a member?
We ask all parents to create a new myASI account. You will be required to sign our online waiver prior to attending any ASI events. Please click on myASI to complete this process. Once you have created an account and have your login and password, you can request a class, camp, or event to enroll in.
How do I sign up?
- Create a myASI account online.
- From the ASI Gymnastics home screen, you will click on “Create an Account.”
- You will then be redirected to the parent portal where you will create your myASI account. Click “New Account”.
- Enter in all of your family information and click “Submit”.
- Click “Add a Student” and enter the information for each child.
- NOTE: You do not need to complete the Medical Information portion unless your child will be enrolling in our Gymnastics After School Program.
- Once your account is created, search for the class/camp/program you want your child to enroll in.
- Once you have selected, click “Submit Request”.
If my child attended ASI Gymnastics in the past, do I need to create a new account?
No, you may log in to your account using the original email you used to create your account. From the home screen, click myASI. You will be redirected to the parent portal. Enter your email address and password.
Can my child participate in a trial class before we make our decision to enroll?
Yes! Most ASI Gymnastics locations allow students to schedule a free trial class prior to enrolling. We are very confident both you and your child will love his/her class. You can schedule a free trial class online through the parent portal. If you do not already have an account, you will need to create one at this time.
How do I enroll my child in a free trial class?
- Create an ASI account online – enroll-now
- Once your account is created, search for the class you want your child to try using our “Find a Class” tool. Everyone new to gymnastics usually starts in level 1 or Bronze, depending on the program. However, if you need assistance determining the proper class for your child, please contact sales@nullasigymnastics.com or your ASI location. We will be happy to schedule a free placement evaluation for any child with prior gymnastics or tumbling experience.
- Once you have selected the class, click “Submit Request”.
- Select the student you are scheduling a trial class for.
- Select Enrollment Type as “Trial”.
- When choosing a start date, enter the date you would like to attend the trial class. All trials are subject to availability.
What should I expect on the day of my child’s free trial class?
Please plan to arrive 10 minutes prior to the start of your child’s class. You will need to check-in at the front desk, where your child will receive a name tag. Then, an ASI Sales Representative will direct you on where to go from there. Socks, shoes, and other belongings can be stored in the cubbies.
If I need to drop a class, can you hold my spot until next month?
Unfortunately, we cannot hold your spot. You will need to log in to your myASI account and process a “Drop Request”. When you are ready to re-enroll, you can do this up to one week prior to the day you want to return. You will not have to repay your enrollment fee when you return.
What is your drop policy?
Members wishing to drop from gymnastics classes must notify ASI Gymnastics prior to the last business day of the month.
- Once we have drafted tuition on the last business day of the month, NO REFUNDS will be issued. Store credits will be issued to members dropping on the last business day of the month or the 1st of the month.
- No refunds or store credits will be issued after the 1st of the month.
How do I drop my kids from class?
To drop any gymnastics class, members must notify ASI Gymnastics prior to the last business day of the month using the following method:
- From your myASI account, select student enrollment, and select drop. Please make a note in the drop note section with the reason you are dropping.
- Verbal, email, or voicemail drop requests will be honored if received prior to the last business day of the month.
Billing/Financial
Does ASI charge an Enrollment fee?
Yes, there is a $30 per child (upon each enrollment) required for monthly class enrollment. Parties, Open Gyms, Parents’ Night Outs and camps do not require an enrollment fee. This is a lifetime registration fee and is non-refundable.
When is tuition due?
Autopay is required for all ASI Gymnastics customers and will be drafted on the last business day of the month. (Example: A payment on May 31 pays tuition for June)
Does ASI ever charge late fees?
Tuition paid after the 1st of the month will incur a $5 late fee. This will include all expired or declined credit card transactions.
What happens if I fail to pay tuition?
All students with an unpaid balance on the 3rd business day of the month will be removed from the class roll, and another student may fill the spot in the class.
When will tuition be drafted out of my account?
Funds are automatically processed on a member’s credit or debit card on the last business day of the month.
If I enroll in the middle of the month, will my tuition be prorated?
Yes, you will only be charged for the weeks that you will attend for the remainder of the month.
If I enroll more than one child, do I get a discount?
Yes. A $5 sibling discount will be applied for each additional child per month.
I see you are closed for Memorial Day. Will my tuition be prorated?
No. ASI Gymnastics guarantees 48 classes per calendar year. Most months have four lessons, while some months have five lessons, and very few have three lessons. Most children actually receive 50 lessons per year if they attend every week!
I will miss a gymnastics class, will ASI refund that class?
ASI Gymnastics has open enrollment year-round for all classes. Each class is charged a flat monthly fee. The fee reserves the student’s place in the class whether attending or not. Therefore, there are no refunds for classes missed including scheduled holidays.
If my child is on Team ASI and we miss a class because the gym is closed to host a gymnastics meet, will we receive a free makeup class?
Yes, your team coach will schedule an extra team practice that you may attend.
If the gym is closed to host a gymnastics meet, will we receive a free Make-up class?
Yes, if the gym is closed for a gymnastics meet, you may book an extra class.
My child is enrolled in the Homeschool Class but I would like to add a power tumbling or a gymnastics class for additional practice. Which class will I pay full price for and which class will be at $45.00?
Because our Premium classes offer a lower teacher to student ratio, you would be billed the full rate for the Premium class and then receive the discount on the Homeschool class which has a higher student to teacher ratio.
Can a retail item be put on hold?
All retail items must be paid for in order to be pulled from the retail area. We will not hold an item without payment.
What is protocol for a returned leotard?
No refunds will be given. They may exchange the leotard for another style or size. Remember to make sure no additional charge is needed. If the customer is unable to find another desirable leotard, ASI will apply an account credit to their ASI account.
What is the refund and store credit policy?
ASI Gymnastics does not issue refunds. We do issue good faith store credits for Members that drop classes in proper accordance with the Drop Policy. There may be other unique cases where a Store Credit is issued. All Store Credits expire one year after the issue date, unless expressly specified in writing by ASI Gymnastics to the Member at the time of issuance.
General Questions
Do you offer private lessons?
Yes. Private lessons and semi-private lessons are available. Please contact the gym to book these.
Do you have a competitive team?
Yes, and it’s easy to join! Once your child completes our Girls/Boys Gymnastics Gold program she/he will be given the option to join our competitive program.
Website Issues
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Ninja
Which ASI locations offer Ninja classes?
Ninja classes are available at all 10 ASI locations.
What is Ninja?
ASI Ninja is coed classes that combine Gymnastics, Parkour, and trampoline skills to develop an all-around athlete. This program will improve your Ninja’s confidence, coordination, and balance all while developing strength.
What age can my child enroll in a Ninja class?
Students may begin Ninja at age 5.
Is Ninja class for boys and girls?
Yes, all ninja classes are co-ed.
What are some basic skills my child will learn in a Ninja class?
Students will learn agility, coordination, strength, balance, gripping, swinging, jumping and landing skills. They will also learn proper rolling & flipping techniques on the floor and trampoline.
Are there different levels in Ninja?
Our Ninja program is broken down into 3 levels:
- Bronze – Beginner Level
– Prerequisites: Must be at least 5 years of age - Silver – Intermediate Level
– Prerequisites: Pass Ninja Bronze or a Placement Evaluation - Gold – Advanced Level
-Prerequisites: Pass Ninja Silver or a Placement Evaluation
Ninjas can move up to the next level as soon as the required skills are mastered.
What should my child wear to their Ninja class?
Boys and Girls may wear a t-shirt (tucked in) and shorts or casual pants. Hair should be pulled neatly and securely away from the face so that it stays up for the entire workout. Girls should not wear bows or other large hair ornaments that may cause discomfort during the workout. All students will be barefoot while in class. No chewing gum or jewelry is allowed. Personal items should be placed in a cubby. ASI Gymnastics will not be responsible for any items that may be lost or stolen. Be sure your child’s personal items are marked with their name.